Terms & Conditions

Effective Date: 16 February 2026

Welcome to UTURN GO.

By accessing or using our website, mobile application, or services, you agree to be bound by these Terms & Conditions.

1. About UTURN GO
UTURN GO is a mobility and delivery platform that connects passengers, drivers, and delivery partners in Stockholm and surrounding areas.

2. User Eligibility
You must be at least 18 years old to use our services. By using UTURN GO, you confirm that you meet this requirement.

3. Services
UTURN GO provides ride booking and delivery coordination services. We do not directly own vehicles unless explicitly stated. Drivers and delivery partners may operate as independent contractors.

4. Payments
All payments are processed through secure digital payment providers. Prices may vary depending on distance, time, and demand.

5. Cancellations
Users may cancel bookings within the app. Cancellation fees may apply depending on timing and service status.

6. Account Responsibility
You are responsible for maintaining the confidentiality of your account and login details. UTURN GO is not liable for unauthorized access caused by user negligence.

7. Prohibited Use
You agree not to misuse the platform, engage in unlawful activities, or disrupt service operations.

8. Limitation of Liability
UTURN GO is not liable for indirect damages, service interruptions, or issues beyond our reasonable control.

9. Account Suspension or Termination
We reserve the right to suspend or terminate accounts that violate these Terms.

10. Changes to Terms
We may update these Terms from time to time. Continued use of the service after changes means you accept the revised Terms.

11. Contact Information
For questions regarding these Terms, please contact:
support@uturngo.com

Location: Stockholm, Sweden